Privacy Policy

PRIVACY POLICY

Our goal is to provide you with a sense of security on our website, therefore your privacy and protection of personal data are very important to us. We assure you that your data will be processed in a transparent and fair manner and that we will make every effort to ensure that it is treated with care and responsibility.

The following Privacy Policy is intended to inform you about how we use your personal data, for which we meet all the requirements of Regulation (EU) 2016/679 EU of the European Parliament and of the Council of 27 April 2016 (hereinafter: “GDPR”).

There is no storage of this data together with other personal data.

The above data is stored as log files on the servers of our internet hosting provider. This is necessary in order to be able to display the website on the device used, as well as to ensure stability and security. We have a legitimate interest in data processing for the above purposes. Legal basis: Data processing is carried out on the basis of our legitimate interest in the efficient and secure provision of our website, Art. 6 sec. 1 lit. f) GDPR. Duration: the above data regarding the provision of our website will be stored until consent to processing is withdrawn.

Data transmission to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a single basis for data protection in Europe. Your data will therefore be processed mainly by companies requested by the GDPR. If the processing is carried out through third party services outside the European Union or the European Economic Area, they must comply with the special requirements set out in Art. 44 et seq. GDPR. This means that that the processing is carried out on the basis of special guarantees, such as an officially recognized level of data protection in the EU or compliance with officially recognized special contractual obligations, the so-called “standard contractual conditions”.

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored and stored on the device used. Cookies do not transmit viruses or execute programs. Rather, they are primarily used to share information between your device and our website to make our website more user-friendly and effective. A distinction has to be made between temporary (transient) cookies and persistent cookies. Transient cookies include, in particular, session cookies.

  • Session cookies: We use so-called “cookies” to recognize multiple use of the offer by the same user (for example, if you have logged in to determine your login status). When you visit our website again, these cookies provide information to automatically recognize you. The information obtained in this way serves to optimize our offers and facilitate access to our website. If you close your browser or log out, session cookies will be deleted
  • Persistent cookies: These are automatically deleted after a specified period, which may differ depending on the cookie. You can delete cookies at any time in your browser’s security settings.
  • Third party cookies (third party cookies): You can configure your browser settings to meet your needs, eg refuse the acceptance of third party cookies or all cookies. However, we would like to point out that you may not be able to use all the features of this website. Read more about these cookies in the relevant third party privacy policies.

Cookies are used to make our website more user-friendly. Certain elements of our website require that the calling browser be identified even after a page has been terminated. In particular, these cookies may contain information about language settings or login details.

In addition, we use cookies on our website that enable an analysis of your visit to our website. These cookies may, in particular, contain information about the search terms entered, the frequency of views or the use of website functions. These cookies allow us to understand how often and how the website and its functions are used. They are used to improve the quality and user-friendliness of our website, especially its content and functions. Thanks to this, we can constantly optimize our offer. The data collected in this way will be pseudonymized by technical means. Therefore, it is not possible to assign the data to your person. The data will not be stored together with other personal data relating to you.

We have a legitimate interest in data processing for the above purposes. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f GDPR.

As cookies are stored on your computer, you as a user also have full control over the use of cookies. You can use your browser’s security settings to determine if cookies are even stored. For example, you cannot accept cookies immediately, or you can only delete cookies each time you close your browser.

For details, see the browser manufacturer’s instructions or visit www.aboutcookies.org or www.allaboutcookies.org

Contradiction and “opt-out”: If cookies are disabled on our website, you may not be able to take full advantage of all website features.

Message validity / cancellation

We delete or block your personal data as soon as the purpose of storage is achieved or is waived, unless further storage is required for evidence purposes or is contrary to legal storage requirements. Any further storage will only take place if required by national or European legislation. Blocking or deletion of data in this case, if the storage period provided for in the relevant legislation has expired, unless we need your data for the performance of a contract concluded between us or if this is necessary for the assertion or defense of legal claims.

Contact via the contact form / e-mail / mail

By contacting us via the contact form, post or e-mail, your data will be processed in order to process the contact request.

Legal basis: If you have sent your request via our contact form, the legal basis for the processing of your data is Art. 6 sec. 1 lit. a GDPR. If you submit the application in the context of contractual relations l pre-contractual, the legal basis for the processing of your data is Art. 6 sec. 1 lit. b. GDPR. If your request does not fall into any of the above categories, our legitimate interest in processing your data is to adequately respond to your request, in your favor, Art. 6 sec. 1 lit. f GDPR.

We may store your details and contact requests in our customer relationship management system (“CRM System”) or a comparable system.

Deletion: The data will be deleted as soon as it is no longer needed for the purpose of its collection. In the case of personal data from the input form of the contact form and the data sent by e-mail, this is the case after the conversation with you has ended. The conversation ends when it can be concluded from the circumstances that the matter has been finally clarified. In the case of a legal obligation to archive, the deletion takes place after its expiry.

Revocation: You have the option to revoke your consent to the processing of your personal data at any time in accordance with Art. 6 GDPR. If you contact us by e-mail, you can object to the storage of your personal data at any time

Existence of automated decision making

We do not use automatic decision making or profiling

Bulletin / Newsletter

We regularly send out a newsletter to keep our customers and business partners and interested parties informed about our offers and related news. You can register for our newsletter on our website and agree to receive the newsletter as part of the registration process for marketing purposes. If you subscribe to our newsletter, it is obligatory to provide your e-mail address. Providing additional data, such as a greeting or first and last name, is voluntary and will be used to contact you personally. We do not pass on the above-mentioned data to third parties. Legal basis: The legal basis for data processing is Art. 6 sec. 1 lit. f GDPR, the legitimate interest of the Data Administrator is data processing for marketing purposes. Deletion: Deletion of your e-mail address takes place immediately after unsubscribing from our newsletter. Revocation: You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter.

Your rights under the GDPR

According to the GDPR, you have the following rights, which you can assert at any time with entities from the SUPERLU DISTRIBUTION GROUP. Your rights under this privacy policy:

Right to information: in accordance with Art. 15 of the GDPR, you can ask for confirmation as to whether and what personal data we process from you. In addition, you can provide us with information free of charge on the purposes of processing, categories of personal data, categories of recipients to whom your data has been disclosed or the planned storage period, the right to rectification, deletion, restriction of processing or objection, the existence of a right of revocation and the origin of their data, if not they collected from us. You also have the right to know if your personal data has been transferred to a third country or an international organization. If so, you have the right to be informed of the appropriate guarantees related to the transfer.

Right to rectification: in accordance with Art.16 GDPR, you can request the correction of incorrect or complete incomplete personal data stored by us and your personal data.

Right to revoke: in accordance with Art.17 GDPR, you have the right to request the deletion of your personal data stored by us, unless we need to process it for the following purposes: to fulfill a legal obligation, to assert or defend legal claims, to exercise the right to freedom of expression and information ; or for the purposes of the public interest, referred to in art. 17 sec. 3 lit. c) and d) GDPR.

Right to restriction: in accordance with Art.18 GDPR, you have the right to request the restriction of the processing of your personal data, if the accuracy of the data is questioned by you for a period that allows us to verify the accuracy of your personal data, the processing of your data is unlawful, but you refuse to delete it , and instead you request a restriction on their use. We no longer need your personal data for processing purposes, but you need this information to assert, exercise or defend your rights.

There has been an objection to the processing of your data in accordance with Art.21 GDPR, but it is not yet certain whether the legitimate reasons, which you have substantiated, despite your objection to further processing, outweigh your rights.

Right to information: If you have requested a right to rectification, erasure or restriction of processing, we are obligated to all recipients to whom personal data has been disclosed for the correction or deletion of data requested by the Processing Notice, unless this proves impossible or disproportionate. You have the right to be informed about these recipients by us.

Right to data portability: pursuant to Art. 20 GDPR, you can request the receipt of the personal data that you have provided to us in a structured, standard, machine-readable format or request it to be transferred to another responsible person.

Right to appeal: Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. For this purpose, you can contact the supervisory authority of your usual place of residence, workplace or our company’s headquarters.

Revocation of consent / Withdrawal of consent

Pursuant to Art. 7 sec. 3 GDPR, you have the right to revoke your consent to the processing of your data at any time. The cancellation you have declared does not change the lawfulness of the processing of your personal data until further notice.

Right to object:

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on a balance of interests (Article 6 (1) (f) of the GDPR). This is especially important when data processing is not required for the performance of the contract. If you exercise your right to object, please explain why. We will no longer process your personal data, unless we can prove that the compelling legitimate reasons for the processing outweigh your interests and rights.

Notwithstanding the foregoing, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please direct your objection to the above-mentioned contact address of the responsible person indicated on our website.

Security measures

We also use state-of-the-art technical and organizational security measures to ensure compliance with data protection regulations and to protect data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties.

Updating and changing this privacy policy

This privacy policy is effective from March 2021. Due to changes in legal or regulatory requirements, it may be necessary to amend this Privacy Policy. We will inform you about any change or update of our policy on our website.